Facial Therapist

At Brau, we are redefining beauty through precision, expertise, and elevated client experience. As a Facial Therapist, you will play a key role in delivering high quality facial treatments tailored to individual client needs while maintaining the highest standards of care, professionalism, and client experience. This is an opportunity to work within a premium environment, building lasting relationships with clients and contributing to a brand known for excellence.

• Deliver advanced facial treatments, including customised facials, deep cleansing, hydrating, anti age, and skin rejuvenation treatments in line with client needs and business offerings.
• Conduct in depth skin consultations and provide professional recommendations on treatments, skincare routines, and aftercare.
• Educate clients on skin health and treatment plans to ensure a clear understanding of services and expected outcomes.
• Address client concerns efficiently and professionally to ensure exceptional service and encourage client retention.
• Build rapport and establish strong relationships with clients to create a loyal and returning customer base.
• Promote and upsell skincare products, facial services, and treatment packages where appropriate.
• Maintain treatment rooms, equipment, and salon areas to the highest standards of cleanliness, hygiene, and presentation.
• Stay informed on market trends, emerging skincare technologies, and innovative facial treatments to support service development.
• Perform facial treatments exclusively within Brau salons and in accordance with company standards and protocols.
• Participate in marketing activities including pop ups, complimentary treatments for influencers and models, brand campaigns, and photo shoots.
• Support the onboarding and assessment of new therapists where required.
• Provide training and guidance to Brau therapists when required and monitor treatment standards to ensure a consistently high quality client experience.

• Minimum 2 years’ experience as a Facial Therapist within a salon, clinic, spa, or premium beauty environment.
• Strong technical knowledge of skin types, skin concerns, facial treatments, skincare products, and treatment protocols.
• Experience performing a range of facial treatments including deep cleansing, hydration, anti age, extraction based and skin rejuvenation treatments.
• Exceptional communication skills with a client focused approach and a high standard of customer service.
• Sales driven with the ability to confidently recommend treatments, skincare products, aftercare, and packages to support business growth.
• Flexible and adaptable to rotating shifts, weekends, and business needs.
• Solid understanding of hygiene standards, salon protocols, and professional skincare practices.

Planned start date:
September 2026. We are hiring in advance for a role commencing in September.