Assistant Manager of Housekeeping

Plays a key role in supervising staff, monitoring service quality, supporting resource management, and coordinating with internal stakeholders to maintain operational excellence within the Science Park campus.

Leadership and Team Management

• Supports the Housekeeping Manager in supervising, guiding, and mentoring housekeeping supervisors and staff to ensure effective service delivery.
• Assists in preparing duty rosters and monitoring manpower coverage across hospital departments and satellite clinics.
• Participates in staff performance monitoring, feedback discussions, and development initiatives to support accountability and growth.
• Promotes adherence to hospital values, professional conduct, and departmental standards through role modelling.

Cleaning Operations

• Supports the oversight of daily housekeeping operations, including patient rooms, operating theatres, clinical areas, offices, public areas, and support services areas.
• Monitors housekeeping activities to ensure cleaning schedules, procedures, and quality standards are consistently followed.
• Ensures cleaning equipment, chemicals, and supplies are handled, stored, and used in accordance with safety protocols and manufacturer guidelines.
• Identifies service gaps or operational risks and escalates issues to the Housekeeping Manager with appropriate recommendations.

Health, Safety, and Compliance

• Ensures housekeeping operations comply with infection control policies, hospital standards, and local health and safety regulations.
• Monitors adherence to Infection Control protocols and environmental hygiene requirements within assigned areas.
• Supports the implementation and monitoring of waste management practices, including segregation and disposal of medical, hazardous, and general waste.
• Assists in implementing sustainability initiatives related to waste reduction, recycling, and environmentally responsible housekeeping practices.

Quality Control

• Conducts routine inspections and audits of assigned hospital and clinic areas to ensure hygiene and cleanliness standards are maintained.
• Follows up on complaints, incidents, or service deficiencies and coordinates corrective actions with supervisors.
• Maintains accurate inspection records, reports, and audit documentation for quality monitoring and compliance purposes.
• Supports consistent implementation of departmental policies, procedures, and standard operating guidelines.

Budget, Inventory, and Supply Management

• Assists the Housekeeping Manager in monitoring departmental expenditure and supporting cost-control initiatives.
• Supports inventory management for linens, cleaning supplies, chemicals, and equipment through regular checks and reporting.