Receptionist Medical

Overview

As a Receptionist, you will be the first point of contact for our patients. You will play a crucial role in creating a positive and welcoming atmosphere for our patients and visitors. Your primary responsibility will be to handle all incoming calls, schedule appointments, and greet patients in a friendly and professional manner. You will also be responsible for maintaining patient records and ensuring that our front desk operations run smoothly.

• Greet patients and visitors in a warm and friendly manner
• Answer incoming calls and transfer them to the appropriate department or staff member
• Schedule appointments and maintain the appointment calendar
• Verify patient information and insurance details
• Collect co-payments and process payments
• Maintain patient records and update them as needed
• Assist with administrative tasks such as filing, faxing, and photocopying
• Maintain a clean and organized reception area
• Communicate with patients regarding any changes to their appointments
• Ensure patient confidentiality and comply with all HIPAA regulations
• Collaborate with other staff members to ensure efficient operations of the front desk
• Handle any patient inquiries or concerns in a professional and timely manner

• High school diploma or equivalent
• Previous experience as a receptionist, preferably in a medical setting
• Excellent communication and customer service skills
• Proficient in Microsoft Office and electronic medical records systems
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Knowledge of medical terminology is a plus
• Ability to maintain a positive and professional attitude in a fast-paced environment

• Competitive salary and benefits package
• Opportunities for growth and career advancement
• A supportive and collaborative work environment
• Training and development programs to enhance your skills
• The satisfaction of making a difference in the lives of patients