Title Patient Administrator

Recruiter Information

Recruiter name:
Fatma Alharthi

Reference number: 67871

Number of positions: 1

Workplace Type:
Mediclinic Al Sufouh | Dubai | United Arab Emirates

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.

• Effectively and efficiently manage the patient appointment scheduling and registration process.
• Effectively and efficiently manage the medical insurance process and other related tasks.
• Effectively manage the billing and cash up process.
• Consistently meet customer service expectations by improving the quality of patient service.

Essential:
Completed secondary school education (Grade 12).

Desired:
Tertiary Diploma or Bachelor’s Degree preferably within fields of medical science, finance / accounting.

Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry.

Desired:
Experience in a Contact Centre or Healthcare environment.

• Computer literacy and proficiency in MS Office applications.
• CRM (customer relations management) software applications.
• Hospital information systems.
• Knowledge of company policies and emergency codes.
• Knowledge of medical insurance terminologies and process.
• Medical terminology and procedures.
• Numerical literacy.
• Patient scheduling and registration processes.

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family.