Emirati Quality Officer, HealthHub

Responsibilities

• Promote patient safety practices across Health Hub and support employees in quality improvement initiatives.
• Support the collection, validation, analysis and presentation of quality and patient safety data.
• Assist departments in identifying, monitoring and implementing quality improvement and patient safety projects.
• Conduct clinical case reviews and support identification of potential quality or safety concerns.
• Support the development, review, implementation and maintenance of policies, procedures and scopes of service.
• Maintain quality databases, policy registers and organisational charts.
• Support accreditation activities including preparation, coordination and ongoing compliance monitoring.
• Coordinate and support quality committee meetings, minutes and follow‑up actions.
• Support focused reviews, audits and performance improvement projects using recognised quality methodologies.
• Prepare accurate quality reports, dashboards and visual presentations for management review.
• Support staff education, quality awareness activities and patient safety initiatives.
• Ensure confidentiality of all patient, staff and organisational information.

Serve the community by safeguarding patient care and healthcare standards. Work within a dedicated Quality and Patient Safety function in a leading healthcare organisation. Develop strong expertise in accreditation, governance, audits and performance improvement. Gain exposure to organisation‑wide quality initiatives across clinics and corporate functions. Access learning, professional development and long‑term career growth opportunities. Competitive compensation, health and life insurance and generous leave benefits for UAE Nationals.

• Bachelor’s degree in a related field such as Science, Healthcare, Nursing, or Quality Management.
• Minimum of 5 years’ experience in a healthcare setting.
• Practical knowledge of quality improvement, patient safety, and healthcare governance principles.
• Experience supporting accreditation programmes and surveys.
• Familiarity with investigation tools such as root cause analysis and performance improvement methodologies.
• Strong analytical, reporting, and documentation skills.
• Excellent communication and stakeholder engagement skills.
• Good command of English;
  Arabic is an advantage.
• Strong organisational skills and ability to manage multiple priorities.
• Professional, ethical, and detail‑oriented approach to work.