HR & Talent Acquisition Specialist; Supervisor Level

HUMAN RESOURCES VISION

We will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do;

aspiring to be the employer of choice.

Under the guidance of the Director of Human Resources, you are responsible to provide a pro-active and supportive Human Resources service, upholding of the Hotel’s goals of GEI and Profitability. Ensures that the HR Department is approachable, helpful and meets the needs of our ‘internal guests’ at all times. The HR Specialist assists the Director of HR and HR team to develop and implement initiatives which embrace Starwood values and ensure that all employees are treated in a positive, fair and supportive manner throughout their employment.

• Assist with recruitment planning and execution for all hotel departments.
• Develop and maintain strong relationships with department heads to understand staffing needs.
• Source candidates through various channels (job boards, social media, career fairs, internal referrals).
• Screen resumes, conduct interviews, and coordinate selection processes.
• Ensure compliance with brand standards and UAE labor laws during hiring.
• Prepare and issue offer letters, contracts, and onboarding documentation.
• Organize and participate in recruitment events and career fairs.
• Maintain accurate recruitment reports and dashboards.
• Support HR projects such as orientation programs, employee engagement, and succession planning.
• Maintain an ‘open door’ policy in HR and be personally available to all employees for work related problems, grievances, benefit requests, queries and suggestions.
• Provide an advice service to employees on HR policy, legal requirements, staffing issues, and act as an arbitrator where necessary.
• Provide contracts of employment or letters of confirmation (for changes to employment contact) for all associates on completion of fully authorized documentation. Ensure all casual documentation is completed and forwarded to payroll in a timely manner.
• Ensure all associate starting, change and termination information is accurately completed, entered onto the payroll system and communicated to the payroll department. Ensure Director of HR is informed of all starters, changes and terminations.
• Ensure all associate files are kept up to date - and to ensure confidentiality of associate information is maintained at all time, in line with Data Protection legislation.
• Update the Associate Handbook and other HR documentation (Master Staffing list, etc.) on a regular basis and utilize MyHR for communication wherever possible.
• Ensure all new associates are provided with all documentation, name badges, access card and other information ensuring a smooth introduction to the Hotel.
• Be responsible for informing payroll of all leavers. Ensure exit interviews conducted with all leavers, passing information to appropriate manager and provide analysis of exit interviews on a quarterly basis, to ensure proactive steps are taken to reduce employee turnover.
• Assist in creating monthly labor turnover report, quarterly HR report and any other reporting requirements.
• Ensure all HR, Quality and Training notice boards are kept up to date and look well presented at all times.
• Communicate relevant HR information to Department Heads and associates on a regular basis (Birthday listings, associate listings, etc.).
• Assist in planning and organizing generic social and community activities.
• Any other projects and/ or tasks as deemed necessary by your manager.

We expect that you do have the experiences/ behaviors below. You:

• Totally embraces the philosophy of guest and customer service and owns the (internal) guests;
• Identify with the hotel’s brand and operating philosophy;
• Possess a warm and friendly demeanor;
• Strive to achieve satisfaction and delight of our associates;
• Are…