Recruitment Manager | Waldorf Astoria Palm Jumeirah

Recruitment Manager | Waldorf Astoria Dubai Palm Jumeirah

The Recruitment Manager with Waldorf Astoria Hotels and Resorts plays a strategic and operational role in leading the full-cycle recruitment function for the hotel, ensuring the attraction, selection, and hiring of high‑caliber talent in alignment with the hotel’s brand standards, Hilton values, and business objectives.

• Lead and manage the end-to-end recruitment process for all positions across the hotel, from workforce planning and sourcing through selection, offer management, and onboarding coordination
• Partner closely with Department Heads and Hiring Managers to understand manpower requirements, job specifications, and hiring timelines, providing expert recruitment advice and market insights.
• Develop and implement effective sourcing strategies using internal and external platforms, including Taleo, job portals, professional networks, social media, and talent pipelines.
• Oversee the posting of job advertisements in line with hotel branding guidelines and ensure consistency with corporate recruitment standards.
• Conduct and/or oversee candidate screening, interviews, and assessments to evaluate suitability, cultural fit, and alignment with luxury hospitality service standards.
• Ensure a seamless and positive candidate experience by maintaining clear, timely, and professional communication throughout all stages of the recruitment process.
• Prepare, review, and manage Offers of Employment in coordination with the Director of Human Resources, ensuring accuracy, competitiveness, and compliance with hotel policies and local labor laws.
• Oversee the maintenance and integrity of the Applicant Tracking System (ATS), ensuring accurate tracking, documentation, and reporting of recruitment activities and metrics.
• Ensure compliance with all relevant employment laws, regulations, and internal policies related to recruitment, selection, data privacy, and equal employment opportunity.
• Collaborate with the Human Resources team to ensure smooth onboarding and handover of new hires, including coordination of documentation, orientation schedules, and visa processing requirements.
• Supervise and coach recruitment team members (if applicable), providing guidance, training, and performance feedback to ensure high recruitment standards are consistently met.
• Monitor recruitment KPIs, analyze hiring data, and prepare regular recruitment reports for the Director of Human Resources and senior leadership.
• Promote best practices and continuous improvement in recruitment processes, actively seeking feedback from candidates and stakeholders to enhance efficiency and experience.
• Stay informed on hospitality industry trends, talent market conditions, and emerging recruitment technologies to maintain a competitive hiring approach.
• Represent the Human Resources department in internal committees and initiatives, including participation in the True Waldorf Committee and support of HR activities and engagement events.
• Ensure adherence to the hotel’s fire, health, safety, and hygiene policies and actively participate in evacuation and safety procedures.
• Carry out any other reasonable duties as assigned by the Director of Human Resources in support of hotel operations and people strategy.

• Previous experience in a luxury five‑star hotel, high‑end hospitality group, or corporate recruitment environment is preferred
• Proven experience managing end‑to‑end recruitment processes across multiple departments within a hotel or large service‑driven organization
• Strong understanding of hospitality workforce planning, talent acquisition strategies, and market trends within the luxury segment
• Demonstrated ability to partner effectively with Department Heads and senior leaders, providing professional guidance and recruitment expertise
• Excellent interpersonal, communication, and stakeholder management skills, with the ability to engage confidently with candidates and internal clients from diverse cultural backgrounds
• Genuine passion for attracting, selecting, and hiring talent that embodies service excellence and brand values
• High level of professionalism, discretion, and…