Salesforce Lead: Integrations & Customization

Responsibilities

• Lead the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.
• Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.
• Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.
• Develop and maintain Salesforce data models, security settings, and access controls.
• Collaborate with cross team members for performing Data Migration.
• Integrate Salesforce with other systems, such as ERP systems, and third-party applications, to streamline data flow and ensure data integrity.
• Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).
• Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.

• Lead the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.
• Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.
• Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.
• Develop and maintain Salesforce data models, security settings, and access controls.
• Collaborate with cross team members for performing Data Migration.

• Integrate Salesforce with other systems, such as ERP systems, and third-party applications, to streamline data flow and ensure data integrity.
• Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).
• Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.

• Lead a team of Salesforce developers and administrators, providing guidance, mentorship, and technical expertise.
• Collaborate with cross-functional teams, to align Salesforce functionality with business processes and objectives.
• Act as a subject matter expert on Salesforce capabilities, trends, and best practices, and provide recommendations for process improvements and system enhancements.
• Documentation and Reporting:
• Document Salesforce configurations, customizations, and system processes to ensure knowledge transfer and maintain an up-to-date system documentation.
• Create reports and dashboards.
• Analyse user feedback to identify opportunities for system optimization and enhanced user experience.

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 8 years of hands-on experience in Salesforce implementation, customization, and administration.
• Strong experience with Administration, Configuration, Apex, LWC and Solution Designing.
• Salesforce certifications, such as PD I, Admin, App Builder, Sales Cloud Consultant, Service Cloud Consultant.
• Experience with Lightning Component Framework:
  Strong experience in developing Lightning Components, and Lightning Web Components (LWC) is preferred. Knowledge of the Lightning Design System (SLDS) and Lightning App Builder is a plus.
• Salesforce Community Cloud
  
  Experience:
  
  Knowledge of Salesforce Community Cloud and experience in building and customizing communities is a plus.
• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
• Proficiency in Salesforce customization using declarative tools (e.g., Flows, Workflow Rules, Validation Rules) and Apex coding.
• Experience with Salesforce integration(synchronous/asynchronous) using REST/SOAP APIs, Platform Events, CDCs, middleware platforms (e.g., Mule Soft, Dell Boomi).
• Solid understanding of data management and security best practices within Salesforce.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and provide innovative solutions.
• Strong leadership and team management skills, with the ability to guide and motivate a…