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Application Support Specialist
Job Description & How to Apply Below
Specifications Description of Knowledge / Skill etc. Desirable or Essential A. Education
- General
- Professional
- IT based degree, university degree, or equivalent work experience required.
- Relevant Certification
Preferred B. Experiences
(Years & Type)
Industry
- 5+ years of experience at a relevant Technical position in large organizations
- Banking background
Preferred C. Knowledge & Skills
- Technical
- Experience in Application production support within the ITIL Framework.
- Excellent knowledge and hands on experience in
- Application trouble shooting, configuration and maintenance.
- Application performance tuning and optimization
- Resolution of tickets with quality and within SLA
- Proactive monitoring and incidents analysis
- Experience in Work flow maintenance and Configuration.
- Knowledge of TCS BaNCS application, backend and front END
- Understands SWIFT & local payment settlement
- Has knowledge of shell scripting, Jboss, Oracle, spring, hibernate, programming Language.
- Hands on experienced on windows & unix
- Able to handle pressure & support critical production issues
- Willing to work extended hours during critical incidents & schedule weekend deployments.
- Acknowledging and acting on command center Calls(24x7)
- Thinking Related
- Communication
- Continuous Improvement mindset.
- Excellent communication skills (verbal,
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