Mobility at Al-Futtaim Automotive
🚀 Join the Future of Mobility at Al-Futtaim Automotive Join Our Transformation Journey
Al-Futtaim Automotive is shaping the future of mobility through customer‑centric innovation, world‑class design, and digitally enabled experiences. As we expand our transformation squads across Product, CX, Design, Data, Innovation, and Program Delivery, we are seeking exceptional talent to join us in building meaningful customer impact and future‑ready solutions.
You may refer to the responsibilities outlined below for each position.
Design & Experience Squad Design DirectorSet the creative and strategic direction for customer experience and digital design across the automotive ecosystem.
- Shaping long‑term design strategy aligned with customer needs, brand identity, and business goals
- Overseeing UI/UX, research, and service design teams to deliver best‑in‑class digital and physical experiences
- Establishing design principles, frameworks, and standards to ensure consistency and excellence
- This role suits visionary design leaders with a strong track record in human‑centered design
Drive the creation of seamless and impactful customer journeys across digital and physical touchpoints.
- Lead discovery, conceptualization, and service blueprinting activities
- Facilitate workshops and co‑creation sessions with stakeholders and customers
- Translate insights into actionable service concepts, prototypes, and experience improvements
- Perfect for candidates with advanced service design capabilities and experience in journey transformation
Combine business strategy, customer needs, and design thinking to shape new growth opportunities.
- Develop business cases, value propositions, and commercial models for innovative solutions
- Collaborate with CX, Product, and Innovation teams to align desirability, feasibility, and viability
- Analyse trends, customer behaviours, and market insights to identify new business directions
- Ideal for strategic thinkers with experience in consulting, innovation, or business design
Lead strategic transformation programs that span multiple business units and drive measurable business value.
- Facilitate agile ceremonies, introduce best practices, and coach teams on Scrum and agile delivery
- Manage scope, risks, timelines, and stakeholder expectations across complex programs
- Support Lab Operations in building operational efficiency, performance tracking, and prioritisation
- Ideal for experienced program leaders skilled in driving organisational change, stakeholder alignment, and cross‑functional delivery
Lead the roadmap, development, and rollout of key digital products that enhance mobility experiences.
- Own end‑to‑end product lifecycle: discovery, delivery, launch, and iteration
- Work closely with CX, Design, Data, and Technology to deliver customer‑first solutions
- Prioritise product features based on value, feasibility, and customer insights
- Monitor performance metrics to ensure continuous improvement
- Ideal for seasoned PMs with strong analytical, leadership, and strategic skills
Transform data into insights that support strategic and operational decision‑making.
- Developing models, dashboards, and predictive insights
- Partnering with product, CX, and business teams to drive data‑backed initiatives
- Conducting deep‑dive analysis on customer behaviour, performance trends, and business outcomes
- Perfect for analytical professionals with strong storytelling, visualisation, and technical skills
Play a key role in supporting innovation strategy, pilot development, and market exploration.
- Facilitate experiments, proof‑of‑concepts, and early‑stage testing
- Coordinate cross‑functional teams to bring new ideas to life
- Support opportunity assessments and long‑term innovation planning
- Ideal for future‑focused professionals who thrive in fast‑paced, exploratory environments
Identify and manage…
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