Job Description & How to Apply Below
Senior Associate/AM - IT - Budget upto AED 10,000 (Sports-Retail MANDATORY) Key Responsibilities
- Provide L2/L3 end-user support for stores and corporate users
- Support retail systems and POS environments (hardware & basic application support)
- Manage and troubleshoot store and office networks (LAN, WAN, Wi‑Fi)
- Handle firewalls, routers, switches, and ISP coordination
- Support desktops, laptops, printers, scanners, and peripherals
- Assist with store openings, rollouts, and upgrades
- Coordinate with vendors and ensure SLA adherence
- 8-12 years of hands‑on experience in IT Infrastructure / End User Support
- Strong exposure to Retail IT environments
- Good knowledge of networking, firewalls, POS hardware, and desktops
- Experience supporting multi‑store operations
- Strong troubleshooting and communication skills
Position Requirements
10+ Years
work experience
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