Technical Engineer - Infrastructure Platforms

Job Purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers fly better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we are always at the forefront pushing boundaries. We are on the lookout for exceptional IT professionals to fortify our position as leaders in the industry.

Embark on a journey with the world’s largest international airline and become a vital part of our cutting‑edge information and technology team as a Technical Engineer – Infrastructure Platform.

Join our Platform Engineering team – the backbone of our cloud modernization journey. We architect and engineer next‑generation cloud platforms that unify control across data‑centres, networks, public and private cloud environments. With a strong emphasis on automation, agility and cost optimisation, we enable scalable, resilient and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale.

If you are passionate about building and modernising platforms that shape the future of digital infrastructure, we welcome you to be part of our transformation.

• Collaborate with cross‑functional teams to support deployments of solutions and ensure seamless integration and operational efficiency.
• Provide technical input to assist with Capacity Management, IT Service Continuity and Availability.
• Identify areas of improvement within the relevant technology area and assist the implementation of appropriate service improvement programmes to improve service level by increasing capacity, availability and IT Service Continuity.
• Ensure that assigned incidents are resolved within the agreed Service Levels and, where applicable, workarounds are provided to minimise business impact.
• Provide technical and troubleshooting support within the assigned technology area.
• Ensure that assigned problems are defined and analysed in line with the Problem Management Process.
• Ensure that solutions to problems meet architectural and security standards within the technology area and that impact to the business is minimised.
• Provide technical consultancy and guidance to teams dealing within the technology area and act as a technical member in project teams delivering the work packages assigned.

• Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.
• 5+ Years working in a related IT Engineering role.

• Experience in the design and development of scalable, resilient, and automated private cloud platforms to ensure high availability, performance, and operational efficiency.
• Experience in building API‑driven self‑service capabilities that enable seamless infrastructure consumption for business units and technology teams.
• Knowledge of infrastructure automation frameworks.
• Hands‑on experience in Infrastructure as Code (IaC) solutions to support repeatable, version‑controlled, and auditable deployments.
• Understanding of CI/CD pipeline development and management for infrastructure automation, integrating with industry‑standard deployment and orchestration tools.
• Experience in automation and modernization initiatives across on‑premises, hybrid, and multi‑cloud environments to drive efficiency and scalability.
• Knowledge of self‑service automation capabilities and their integration with service management, orchestration, and cloud‑native platforms.
• Experience in automating backup, disaster recovery, and failover processes using enterprise‑grade tools to enhance resilience and business continuity.
• Strong understanding of security, compliance, and IT governance principles to embed automated security controls, access management, and policy enforcement across diverse infrastructure environments.
• Experience in designing and implementing X‑as‑a‑Service (XaaS) offerings, including…