Senior IT Solution Architect

Overview

Help AG is looking for a highly skilled Senior IT Solution Architect who will play a pivotal role in designing, validating, and governing enterprise-grade IT and cybersecurity solutions across cloud, infrastructure, security, networking, and application domains. The role requires working closely with sales teams during pre-sales engagements while also supporting delivery teams post-sales to ensure solutions are implemented successfully, securely, and in alignment with customer business outcomes.

This is a customer-facing and technically hands-on role requiring both strategic consulting skills and deep technical expertise. The Senior IT Solution Architect acts as a trusted advisor to customers, ensuring long-term success through effective solution architecture, technical governance, and ongoing support.

• Engage with clients to understand business needs, technology requirements, and pain points.
• Position company solutions effectively, prepare technical proposals, and respond to RFPs.
• Lead solution demonstrations, workshops, and Proof of Concepts (PoCs).
• Partner with sales teams to identify cross-sell and up-sell opportunities across IT and security portfolios.
• Articulate value propositions and align technology solutions with customer business outcomes.

• Architect end-to-end network and security solutions leveraging:
• Cisco SD-WAN & Fortinet SD-WAN
• Palo Alto Networks (PAN) NGFW and SOAR
• Fortinet Security Fabric
• F5 BIG-IP (LTM/ASM/APM)
• Cloudflare security & performance solutions
• Infoblox DDI (DNS/DHCP/IPAM)
• Splunk SIEM
• Microsoft ecosystem (Azure AD, Defender, M365 security stack)

• Provide technical oversight and governance during implementation to ensure architecture adherence.
• Work closely with delivery and implementation teams to resolve technical challenges.
• Ensure customer success by validating that the delivered solution meets business and technical expectations.
• Conduct architecture reviews, health checks, and optimization assessments.
• Act as the customer’s advocate within the organization to ensure satisfaction and continuous improvement.

• Build strong relationships with OEMs, vendors, and technology partners.
• Stay updated with emerging technologies, market trends, and regulatory changes.
• Contribute to internal knowledge bases, reusable solution templates, and accelerators.
• Mentor junior architects and consultants, providing technical and strategic guidance.

• Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field.
• Mandatory industry experience - Oil & Gas
• 10+ years of progressive IT solution design experience, with at least 3–5 years in an architecture or senior consulting role.
• Proven track record in both pre-sales (solution positioning, proposals, PoCs) and post-sales (delivery support, governance, optimization).
• Strong experience in cloud platforms (AWS, Azure, GCP).
• Hands-on knowledge of cybersecurity, IT security, networking, and application security.
• Familiarity with enterprise architecture frameworks (TOGAF, SABSA, Zachman).
• Strong understanding of compliance standards (ISO 27001, NIST CSF, GDPR, PCI-DSS).
• Enterprise Architecture: TOGAF, SABSA (preferred).
• Cloud: AWS Solutions Architect Professional, Azure Solutions Architect Expert, Google Cloud Professional Architect.
• Cybersecurity: CISSP, CISM, CCSP, or equivalent.
• Strong consulting and customer engagement skills.
• Ability to simplify complex technical concepts for business stakeholders.
• Excellent presentation, documentation, and communication skills.
• Business acumen with a customer-centric mindset.
• Collaborative, flexible, and proactive.

• Health insurance with one of the leading global providers for medical…