Centre - Manager - Covered Maternity Leave

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

The Experience Centre is a dynamic, client‑facing innovation space designed to spark bold thinking, creativity, and co‑creation. It brings together cross‑functional teams to solve complex challenges through a human‑led, tech‑powered approach.

From immersive workshops and strategic design‑thinking sessions to executive engagements and innovation showcases, we deliver impactful experiences that help our clients drive transformation and tangible results.

As an Experience Manager – PwC Experience Centre, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. We are seeking an experienced and versatile Manager to manage the end‑to‑end delivery and quality of all experiences in the Experience Centre (EC) during a temporary cover period. This role will act as the day‑to‑day manager for the Experience Centre;

ensuring continuity, quality excellence and consistency across client and internal leadership tours, workshops and events, and studio‑based experiences. The role combines strategic oversight, client‑facing leadership and hands‑on execution, working closely with internal PwC teams, external vendors and production/AV members. The role will be primarily based in Dubai, with travel to Riyadh as required to support Experience Centre engagements.

• Experience Centre Tours – Host and lead strategic tours, tailoring conversations to client sectors and business challenges.
• Storytelling – Serve as a compelling storyteller and tech‑savvy presenter, comfortable engaging C‑suite stakeholders.
• Pre‑tour Preparation – Research clients, coordinate demo readiness, and tailor visual assets to ensure every visit is personalized.
• Collaboration – Liaise with internal PwC teams to align on digital assets, demos, and tech showcases.
• Execution – Ensure seamless orchestration and delivery across all Centre spaces (The Difference, Studio, EmTech Workshop, Theatre, etc.).
• Event Oversight – Provide end‑to‑end oversight of all Experience Centre events, workshops and experiences, ensuring consistent quality and storytelling.
• Accountability – Act as the primary point of accountability for EC operations during live events and engagements.
• Brand Alignment – Ensure experiences align with PwC and client brand standards, expectations and strategic objectives.
• Design – Oversee the design and curation of end‑to‑end experience journeys across physical, digital and hybrid formats; review and guide creative briefs, storyboards, agendas and experience flows.
• Innovation – Encourage innovation in event experience design, including the thoughtful use of emerging technologies (e.g., GenAI, immersive tools).
• Studio/Production & AV Management – Manage studio events, oversee technical readiness, rehearsals, run‑of‑show and production timelines; serve as escalation point for onsite troubleshooting.

We are looking for a confident, client‑facing Manager who combines…