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IT Helpdesk Analyst - Level 1
Job Description & How to Apply Below
A leading authority in free zone management in Dubai is looking for a Service Desk Analyst to provide Level 1 IT support. You will manage support requests via phone, email, and in-person, handle basic IT issues, and assist in ticket management. Ideal candidates should have diagnostic skills in Windows and macOS, knowledge of Microsoft 365, and familiarity with ITSM platforms.
This role includes various benefits like annual leave, medical insurance, and opportunities for personal and professional growth.
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