Client Solutions Lead; Senior Consultant - Delivery - Engine

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.

Starling Bank has seen exceptional growth and success in the UK, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back‑office processes that has helped achieve Starling's success.

We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine's technology.

Engine is the technology arm of Starling Bank, headquartered in London with offices in Dublin, Sydney, Dubai and the UK. This role will be based in Dubai but may include travel.

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our place of work in Dubai so that we're able to interact and collaborate in person, ideally 4/5 days per week in office.

Travel (including international) will likely be necessary depending on the client and nature of the engagement.

We are seeking a Client Solutions Lead within the Client Solutions Division to be part of the core Engine team working to establish, grow and scale our Middle Eastern business and ensure the successful implementation of the Engine Platform for our clients in the region. The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine's client lifecycle: business development, client discovery and client implementation.

Based in one of Engine's regional offices, Dubai, you will contribute to growing the list of potential clients in the region, as well as working closely with Product and Engineering to help shape Engine's product roadmap to support these clients. You will develop strong relationships with our consulting and implementation partners. The role will also include driving the delivery and successful implementation of the Engine platform for our clients in the Middle East.

We're looking for a versatile, adaptable individual, who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, getting to the detail, helping new clients launch successful new and modern propositions and businesses, and supporting our clients throughout their transformation journeys.

• Be instrumental in the success of the global Engine business as it scales, sharing your learnings from the region with the central and other regional Business Development and Client Solutions functions
• Create and maintain strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation
• You will be joining a fast growing team that works across the region, and can expect international travel
• We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world

• Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client
• Work with our Product and Engineering teams to lead the Discovery and Implementation phases to agree on product and platform requirements
• As Engine grows in the region, support clients and drive successful Engine implementation programmes using your programme management and product knowledge, including supporting the programme transition from delivery (including design,…