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IT Project Manager IT Consultant Systems Analyst

Incident & Service Delivery Lead

Job in Dubai, Dubai, UAE/Dubai
Listing for: 0800 CSC LLC
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading technology service provider in Dubai seeks a Service Manager responsible for managing the incident lifecycle and ensuring the delivery of services meets defined SLAs and KPIs. Key responsibilities include coordinating with IT teams, establishing governance with clients, and driving service improvements. Ideal candidates will have expertise in incident management and at least 5 years of experience, along with strong analytical and communication skills.

The role emphasizes collaboration and offers flexibility to support individual work styles.
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