Manager - Digital Learning

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, delivering world‑class experiences for our customers and our people. As Manager – Digital Learning Experience, you will play a pivotal role in shaping how learning is experienced across the organisation, ensuring our workforce is future‑ready, empowered, and continuously developing.

This role is accountable for designing, governing and evolving the end‑to‑end digital learning experience across the Group – moving beyond platforms and content to create seamless, engaging, and impactful learning journeys. By placing the employee experience at the centre, you will leverage technology, data and innovation to deliver learning that is accessible, relevant and measurable in impact. Working in a fast‑paced, multicultural environment, you will operate as a strategic partner to HR and the business, shaping enterprise‑wide digital learning solutions that support capability building, performance and long‑term organisational success.

• Develop and maintain a comprehensive digital learning strategy, including design principles, technology architecture and governance frameworks.
• Manage proof of concept and learning technology pilots.
• Oversee the creation and execution of high‑impact digital learning solutions that support business, regulatory and operational needs.
• Proactively manage stakeholders and partner with global technology vendors to ensure effective implementation of our solution.
• Provide expert advice and counsel to the business and HR on digital learning opportunities and emerging trends (e.g., AI, VR/AR, adaptive learning).
• Build and manage a multidisciplinary team, fostering a culture of creativity, accountability and continuous growth.

• Minimum Bachelors level qualification in a related field, preferably within Organisational Psychology or equivalent;
  Masters level qualification would be an asset.
• Experience of progressive leadership experience in e-learning and learning platforms management.

• Experience implementing LMS/LXP platforms (e.g., Articulate 360, Adobe Captivate, Rise) and analytics applications (Power BI, Tableau).
• Experience building/expanding Digital Learning capability with design tools (Miro, Figma, Microsoft 365, SharePoint, Teams).
• The ability to critically evaluate current technological trends in digital learning and assimilate relevant global best practices into the Group's learning strategy for maximum impact to employee experience.
• Self‑motivation with an intellectual curiosity, a strong growth mindset and a desire to constantly improve.
• The ability to be a strong leader of people and teams.
• The ability to be an excellent team player.
• Strength in relationship management and engagement with external consultants.
• Excellence in facilitation and communication skills, and are exceptional at collaboration and can influence across all levels of an organisation.
• Certifications in Digital Learning Design, Instructional Design, or Learning Technologies (e.g., SHRM, ATD, CIPD).

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in a management role and enjoy an attractive tax‑free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website