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IT Consultant Technical Support

Omnichannel CX Architect: Design Seamless Customer Journeys

Job in Dubai, Dubai, UAE/Dubai
Listing for: Dicetek LLC
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm in Dubai is seeking an experienced Omnichannel & Customer Experience (CX) Architect. The role involves designing seamless customer journeys and integrating voice and digital touchpoints. Candidates should have over 8 years of experience in customer experience and digital transformation, along with skills in omnichannel strategies and CRM integration. This contract position is focused on enhancing customer engagement and self-service solutions.
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