Senior Solutions & Deployment Engineer; Opanga RAIN

Department: Solutions Engineering / Field Operations

Location: Middle East, Europe, APAC
Workplace Type: Remote

We are searching for an elite, hands‑on Senior Solutions & Deployment Engineer to serve as both a trusted pre‑sales advisor and the operational backbone for Opanga Networks’ cutting‑edge RAIN® product line.

This is a deeply technical, systems‑level role that bridges the gap between technical capabilities and business needs. You will be physically and remotely interacting with mission‑critical Telco infrastructure daily. From white‑boarding solutions and delivering engaging product demos to functioning as the primary boots‑on‑the‑ground expert for installation, tuning, and stabilization, you will own the technical customer lifecycle. Success in this role requires a unique blend of business acumen, mastery of Linux systems, IP networking stack manipulation, and rapid troubleshooting in live, carrier‑grade production settings.

This role requires relentless execution, direct hands‑on involvement, and exceptional customer‑facing skills:

• Customer Discovery & Design: Deeply understand the customer’s business challenges and design tailored solutions using Opanga’s product suite.
• Technical Presentations: Conduct highly engaging product demonstrations and technical presentations for both engineering teams and executive audiences.
• Sales & Partner Enablement: Support the core sales team with technical insights to close deals, and enable Channel Partners to grow business opportunities via different channels.
• Relationship Management: Build and maintain strong, trusted‑advisor relationships with key customer stakeholders throughout the pre‑sales and operational phases.

• PoC Management: Lead the technical execution of trials and Proofs of Concept (PoCs), involving hands‑on configuration changes, real‑time performance validation, and demonstrating clear ROI to the customer.
• System Deployment & Commissioning: Execute and own the end‑to‑end installation, hardening, and configuration of the Opanga RAIN platform on bare‑metal and virtualized customer systems using standard deployment tools.
• Network Integration & Taps: Configure and validate network interfaces, routes, firewalls, and monitoring taps to ensure seamless integration into customer IP and mobile core networks (e.g., Gi/Sg/S1‑U).

• Advanced Troubleshooting: Serve as the final technical escalation point. Directly diagnose and resolve complex network, application, and system issues using packet analysis (Wireshark/tcpdump), log analysis, and system tools (strace, lsof).
• Performance Tuning: Proactively monitor, benchmark, and fine‑tune Linux OS and application parameters (kernel settings, resource allocation, storage I/O) to ensure RAIN® meets stringent carrier‑grade SLAs.
• Risk Management: Proactively identify, troubleshoot, and mitigate potential technical risks that may arise during live trials or production deployments.

• Automation & Scripting: Develop, test, and deploy scripts (Bash, Python) to automate repetitive operational tasks and improve deployment efficiency.
• Feedback to R&D: Translate hands‑on operational challenges and customer requirements directly into actionable technical feedback for internal R&D and Product teams.
• Documentation: Maintain rigorous operational runbooks, detailed configuration records, and system‑level diagrams.

• Education: Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent extensive hands‑on practical experience).
• Experience: 10–15 years of demonstrable, operational experience in field engineering, pre‑sales/solutions engineering, or systems administration within a Tier 1 Telco or Carrier environment.
• Linux Mastery: Expert‑level, command‑line mastery of Linux system administration (e.g., RHEL/CentOS, Ubuntu), including native troubleshooting tools, storage management, and security hardening.
• IP Networking: Rock‑solid practical…