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Expert Senior Manager, Product Management & Innovation

Job in Dubai, Dubai, UAE/Dubai
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-13
Job specializations:
  • IT/Tech
    Product Engineer, Product Designer
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Bain & Company |

Bain & Company | Posted Mar 10

Full-time

Dubai

Negotiable

Unknown

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top‑ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.

We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join our Product Management & Innovation experts within the AI, Insights & Solutions (AIS) team, which includes a group of experts in analytics, engineering, product management, user research, and design. Together, we create human‑centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients.

WHERE YOU’LL FIT WITHIN THE TEAM

As an Expert Senior Manager, Product Management & Innovation, you’ll work on integrated teams alongside our general consultants and clients to lead development of omnichannel solutions across a wide range of industries and problems — defining and evolving the strategic vision with cross‑functional teams to deliver impactful, feasible, and client‑aligned experiences, products and businesses, and advising on innovation and product strategy.

You’ll advise on innovation and product strategy, and are expected to independently lead the work, including defining and owning the workplan, fostering cross‑collaboration, managing direct and cross‑functional reports, engaging with clients, and overseeing answer/product definition and delivery.

You have a passion for designing and developing customer‑centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset. With a special focus on driving innovation, you will work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development, while managing senior and multiple stakeholders and preparing and running meetings with senior clients from research and planning to execution.

You'll contribute to high‑impact, client‑facing solutions while building your technical and strategic skills in a fast‑paced, experimentation & data‑driven environment.

WHAT YOU'LL DO
  • Lead Human‑Centered Design Strategy and Product Innovation:
    Lead the integration of human‑centered design into product strategy, aligning research with business and customer goals. Translate complex user insights, business needs, and technical feasibility into a clear product vision, roadmap, feature map, and development‑ready backlog. Lead ideation, journey mapping, and service design workshops to align teams around user‑centered solutions. Drive cross‑functional collaboration to support prototyping and testing to ensure continuous validation.

    Drive high‑impact, balanced decision‑making by applying a strategic lens to balance user needs, reliable tech solutions, business needs, and alignment.
  • Set Strategy and Lead the Delivery of Proof of Concepts (POCs) and Minimum Viable Products (MVPs), and Products:
    Lead multi‑disciplinary teams and clients in tackling business challenges and developing innovative product solutions. Use agile, product/ CX best practices to guide execution and ensure outcomes. Quickly integrate into client environments, building trust and credibility through strategic guidance and strong cross‑functional collaboration. Own work planning and execution, ensuring AIS delivers high‑quality contributions that align with client goals. Shape actionable, insight‑based strategies with measurable impact.

    Help drive client decisions by identifying and framing key tradeoffs to help teams move forward.
  • Own Product Planning, Roadmaps, and Execution:
    Lead the development and evolution of product roadmaps, ensuring initiatives align with…
Position Requirements
10+ Years work experience
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