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FinTech IT Support Technical Support

Head of Customer Experience, FinTech

Job in Dubai, Dubai, UAE/Dubai
Listing for: Caliberly
Full Time position
Listed on 2026-04-16
Job specializations:
  • IT/Tech
    FinTech, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 200000 - 300000 AED Yearly AED 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A fast-growing Fin Tech organisation in Dubai is seeking a Head of Customer Services to lead their customer experience strategies. Responsibilities include overseeing multi-channel support operations, implementing KPIs, and enhancing service excellence across digital payment products. The ideal candidate will have significant leadership experience in the Fin Tech sector, a strong background in scaling customer support operations, and excellent communication skills.

Competitive compensation and a high-performance culture await the successful candidate.
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