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Job Description & How to Apply Below
Technical Business Analyst (CREQ
257305)
10+ years in business analysis or a combination of technical and BA roles, with at least 5 years as a technical BA.
- Technical foundation through prior software development, API design, systems integration or solution architecture that enables credible engagement with development and architecture teams on technical specification and design questions.
- Experience writing API specifications using OpenAPI / Swagger or equivalent, with a clear understanding of REST API design principles, HTTP methods, authentication patterns, and error handling.
- Experience documenting integrations with core banking systems Finacle, Nucleus, FLEXCUBE, TSYS, or similar, including data mapping, event flow documentation, and transformation logic between digital and core banking layers.
- Strong experience writing technical user stories and acceptance criteria at a level of precision that eliminates developer ambiguity, including edge cases, error states, data validations, and business rule logic.
- Experience supporting QA teams including test scenario design, test data specification, defect triage, and UAT facilitation in regulated banking environments.
- Solid understanding of mobile application delivery: how native iOS and Android apps consume APIs, session management, push notification flows, biometric authentication, and offline-first patterns sufficient to write accurate mobile feature specifications.
- Familiarity with agile delivery tools (Jira, Confluence) and requirements management practices in sprint-based delivery environments.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. CBAP, BCS BA certification, or equivalent preferred.
- Technical specification writing: API contracts, integration specs, and precise user stories.
- Core and surrounding system integration analysis:
Finacle, Nucleus, TSYS, FIS. - Mobile and digital channel functional analysis.
- Requirements traceability and scope management discipline.
- Business rules documentation and functional gap analysis.
- UAT support, test scenario design, and defect triage.
- Stakeholder elicitation and business-to-technical translation.
- Delivery artefact quality and version control discipline.
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