Quality Specialist - IT Governance & Quality Assurance

Job Purpose

Drive authoritative technology quality assurance and governance across the full digital‑system life cycle, ensuring reliable, compliant, high‑performing solutions for RTA. Champion continuous improvement through rigorous testing, auditing, and standards management.

• Develop and periodically update technology‑quality and governance policies, standards, and frameworks, ensuring authority‑wide adoption for smart applications, digital channels, and internal services.
• Evaluate organizational technology‑governance maturity, agree on corrective actions with stakeholders, and track closure, providing clear status reports to leadership.
• Coordinate end‑to‑end IT quality assurance across the software life cycle; execute test plans, isolate defects, verify fixes, and issue comprehensive evaluation reports.
• Review product designs, acceptance criteria, and testing artefacts, consulting engineers to align capabilities, interfaces, performance, and hardware changes with documented requirements.
• Prepare and deliver Technology Quality Assurance audit plans and Application Governance Framework compliance reviews, analyzing findings and driving remedial actions.
• Design test tools and methods; conduct compatibility and risk assessments; recommend design improvements and process enhancements throughout development and deployment.
• Provide expert governance and quality‑control consultation, monitor optimal system usage and integration‑plan adherence, and issue periodic compliance reports to technical departments.

• Bachelor's degree or Master's degree in computer science or information technology.
• Minimum 3 years of experience with a Master's degree or 5 years of experience with a Bachelor's degree.
• Open to all nationalities; priority given to UAE nationals.

• ITIL Foundation
• COBIT Foundation