ServiceNow Technical Account Manager
Listed on 2026-05-27
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IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Are you a strategic thinker who can see the bigger picture of how Service Now transforms an enterprise?
We’re working with a leading Service Now Partner seeking an Enterprise Architect to define platform strategy, lead large-scale transformation programmes, and ensure Service Now delivers measurable business value.
The RoleAs the Service Now Enterprise Architect, you will act as the bridge between business vision and technical execution. You will own the enterprise-wide Service Now roadmap, define architectural standards, and drive alignment across global teams.
Key ResponsibilitiesDesign and maintain the Service Now enterprise architecture and roadmap across multiple business areas.
Partner with senior stakeholders to translate business objectives into scalable, future-proof platform solutions.
Govern integrations, data models, and standards to ensure platform consistency and resilience.
Provide strategic guidance to solution and technical architects across major Service Now implementations.
Conduct platform maturity reviews and define improvement initiatives.
Champion new capabilities within Now Assist, AI, and Automation Engine to enhance value delivery.
Proven experience in Service Now architecture across multiple modules (ITSM, ITOM, HRSD, CSM, or SPM).
Strong knowledge of enterprise architecture frameworks such as TOGAF or IT4IT.
Ability to influence at C-suite level and lead discussions around digital transformation strategy.
Relevant Service Now certifications (CIS, CMA, CTA, or equivalent) preferred.
Excellent communication and leadership skills, with a focus on delivering tangible outcomes.
- Arabic Speaking is a must
Engage in enterprise-scale Service Now transformation projects.
Influence strategic direction across global Service Now implementations.
Join an ambitious and collaborative team focused on excellence and innovation.
If you are ready to operate at the highest level of the Service Now ecosystem, we would like to hear from you.
Apply today or contact Farrah Wells at Linking Humans for a confidential discussion.
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