Senior Scrum Master; Agile & Program Governance

Technical & Professional Requirements:

• Scale & Complexity:
  Proven experience managing Scaled Agile environments or “Scrum of Scrums” for departments with multiple concurrent work streams.
• Jira/Confluence Mastery:
  Expert-level proficiency in JQL and Advanced Roadmaps to track dependencies across multiple boards within a single space.
• Banking & AI Fluency: 5+ years of experience in technical environments; ability to navigate the specific security and documentation rigors of the financial sector.
• Metrics-Driven Leadership:
  Ability to translate fragmented team data into a cohesive “Program Health” report for non-technical leadership.

• PSM II/III or CSM.
• SAFe (Scaled Agile Framework) or SMC (Scrum Master Certified) with a focus on scaling.

• Program Orchestration:
  Lead the Scrum of Scrums (SoS) to align multiple AI squads, managing inter-team dependencies and resolving priority conflicts across the program.
• Multi-Board Governance:
  Maintain high-integrity data across a shared Jira Space, ensuring distinct team boards accurately reflect separate priorities while rolling up into a consolidated program view.
• Executive Visualization:
  Design custom Jira dashboards for senior stakeholders, focusing on Sprint Goals, Burndown, Scope Creep (additions/deletions), and Quarterly velocity.
• Flow & Capacity Management:
  Facilitate all Agile ceremonies and manage resource capacity allocation to ensure sustainable delivery across various work streams.
• Process Standardization:
  Establish a unified “Definition of Ready” and “Definition of Done” across the department to ensure consistent delivery quality in a regulated banking environment.