Learning & Development Coordinator

Position:
Learning & Development Coordinator

Hoxton Wealth is a global financial services firm with offices in key locations, including Cyprus, the United States, the United Kingdom, Dubai, South Africa, Australia & Asia. The company leverages a tech and tax‑led approach to financial planning, combining innovative technology solutions with deep expertise in tax‑efficient strategies to deliver comprehensive wealth management services. With over $4 billion in assets under management (AUM), Hoxton Wealth is committed to helping clients achieve their financial objectives through personalized investment solutions, cross‑border financial planning, and long‑term strategies for wealth growth and preservation.

The Learning & Development (L&D) Coordinator is responsible for the day‑to‑day operation and continuous improvement of Hoxton Wealth's learning infrastructure, with the 360

Learning platform at its centre. Working closely with stakeholders across all business areas, the postholder ensures that training content is current, accessible and relevant; monitors completion and compliance across the business; and coordinates the firm's education support and external training provider relationships. The role operates under the oversight and final decision‑making authority of the Global Head of HR.

• Own and maintain the 360
  
  Learning platform as the firm's central learning management system (LMS), including system configuration, course architecture, user management and troubleshooting
• Build, upload and manage learning content in 360
  
  Learning, working with subject matter experts across the business to ensure material is accurate, up to date and aligned with business needs
• Coordinate the end‑to‑end course creation process: scoping content requirements, briefing authors, reviewing drafts, publishing and maintaining version control
• Manage the platform's learning paths, programme assignments and automated notifications to drive completion and engagement
• Ensure the platform remains technically current — liaising with 360
  
  Learning support and managing any platform updates, integrations or enhancements

• Track and monitor training completion rates across all teams, roles and regulatory/compliance requirements, producing regular and ad hoc reports for relevant stakeholders
• Proactively identify non‑completion risks and escalate to line managers, the Global Head of HR or compliance stakeholders as appropriate
• Maintain accurate completion records and audit trails in support of FCA compliance, Consumer Duty obligations, and internal policy requirements
• Present completion data in clear, accessible formats — dashboards, reports, summaries — tailored to the audience (HR, compliance, line managers, senior leadership)
• Set and communicate completion deadlines for mandatory and regulatory training, monitoring adherence and following up on outstanding completions

• Act as the primary point of contact for all internal stakeholders requiring learning content to be created, updated or removed from the platform
• Consult with business area leads, compliance, and HR to understand training needs and translate them into structured learning solutions on the platform
• Maintain a forward‑looking content calendar, scheduling reviews and refreshes to ensure training material remains relevant and compliant
• Support the Global Head of HR in communicating training priorities, new content launches and completion expectations across the business

• Coordinate all employee education support requests: receiving and logging applications, conducting initial eligibility checks against the firm's education support policy, and managing the approval workflow
• Prepare and submit approval documentation to the Global Head of HR for sign‑off, ensuring all relevant information is captured
• Issue payment instructions to the Finance team following approved education support requests, tracking disbursements and maintaining accurate records
• Liaise with employees regarding the status of their…