QA Lead, IT​/Tech, IT QA Tester ​/ Automation

Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting‑edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point of sale systems to advanced solutions like self‑service kiosks, giving brands the tools they need to scale and succeed.

Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long‑term success.

Find out more here:

This role requires full‑time, on‑site work from Monday to Saturday (6 days a week). Candidates should be comfortable with a fully office‑based setup
, as remote or hybrid work is not available for this position.

We are looking for a QA Lead to drive quality assurance initiatives across our ordering and payment platform. This role will be critical in reducing production bugs, improving release quality, and implementing automation‑first testing practices.

You will work closely with Engineering, Product, and Support teams to ensure all features are delivered with high reliability, especially across critical flows such as orders, payments, and integrations.

• Design and implement automated test frameworks (UI, API, integration)
• Build and maintain regression suites within CI/CD pipelines
• Drive shift‑left testing practices
• Define and execute test plans, cases, and scenarios
• Perform functional, regression, integration, and performance testing
• Ensure high coverage across critical business flows
• Manage structured bug triage (P0–P3 severity)
• Track defects using Jira / Linear and ensure timely resolution
• Partner with Engineering to reduce MTTR
• Integrate automated tests into CI/CD pipelines
• Support release validation, smoke testing, and rollback readiness
• Own QA sign‑off and go/no‑go decisions for releases
• Lead and mentor QA engineers; enforce QA standards and best practices
• Establish QA metrics (defect leakage, coverage, MTTR) and reporting
• Act as the main QA point of contact for stakeholders
• Lead post‑release reviews and root cause analysis
• Work with Product, Engineering, and Support to improve quality processes
• Identify gaps and implement preventative measures

• 7‑8+ years in QA / SDET roles (SaaS, fintech, or e‑commerce preferred)
• Experience leading QA initiatives or small teams

• Experience with Selenium / Cypress / Playwright
• Familiarity with CI/CD tools (Git Hub Actions, Jenkins, Git Lab CI)
• Understanding of microservices architecture and basic SQL

At Kayana, you’ll be part of a fast‑growing global company where your contributions will make a direct impact.

We offer:

• A clear path for career growth.
• The opportunity to set up and shape the compliance framework for a growing international business.
• A supportive and collaborative environment where your success is celebrated.