Proposition & Pricing Manager

Company Overview

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:
Circles.

Life – a wholly‑owned digital lifestyle telco brand based in Singapore;
Circles Aspire – a global provider of Communications Platform‑as‑a‑Service (CPaaS) solutions; and Jetpac – a travel tech company offering seamless eSIM roaming for over 200 destinations.

We are seeking a strategic, data‑driven Proposition & Pricing Manager to join our digital telco brand during its critical pre‑launch phase. This high‑visibility, B2C role will be central to defining compelling value propositions and developing pricing strategies that establish strong competitive differentiation and drive commercial success in the market.

• Partner closely with the Product Lead to define, implement, and monitor critical success metrics, ensuring accurate data infrastructure and measurement frameworks are in place ahead of launch.
• Support the Head of Commercial in designing and implementing strategies focused on customer acquisition, engagement, usage enhancement, and retention with a customer‑centric approach.
• Regularly keep abreast of competitor actions and market developments (including pricing adjustments, new products/services/features), conducting comprehensive market and competitor analysis to identify baseline market requirements and opportunities for strategic differentiation.
• Continuously track and analyze commercial performance metrics, such as ARPU, churn, engagement, and ROI, and deliver insightful reports and actionable recommendations to senior leadership.
• Communicate complex insights and recommendations clearly and effectively to cross‑functional teams to drive informed decision‑making.
• Influence and contribute to ongoing refinement of product features, user experiences, and customer engagement strategies aligned with evolving market dynamics and business goals.

• 10+ years’ experience in product management, pricing strategy, analytics, or commercial intelligence, ideally within telecom, digital consumer products, or subscription‑based services.
• Strong command of telecom and digital engagement KPIs, including ARPU, MRR, MAU, DAU, churn, NPS, and CSAT.
• Advanced analytical skills with expert‑level proficiency in Excel (Pivot Tables, VLOOKUP, advanced formulas) and SQL querying for data extraction and analysis.
• Proven track record translating complex data into clear, actionable insights that enhance product‑market fit and commercial performance.
• Hands‑on experience in B2C digital product environments, with deep understanding of customer life cycles and pricing levers; digital telco experience is highly preferred.
• Excellent communication, storytelling, and stakeholder management skills, with a demonstrated ability to influence diverse teams and senior leaders.
• Experience working in or knowledge of the MENA region market dynamics and customer behavior is strongly preferred.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability, or age.