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Customer Journey Architect & Orchestration Lead
Job Description & How to Apply Below
Salt Digital Recruitment is seeking an experienced professional to map and orchestrate the full journey ecosystem, ensuring seamless front-stage customer interactions supported by back-stage processes and systems.
The role involves leading the design of customer journeys, collaborating with teams across business, operations, and technology, and embedding compliance considerations into the business architecture. This position is crucial for optimizing capabilities and ensuring strategic alignment throughout the ecosystem.
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