MS Dynamics Techno Functional Consultant; F&O

Job Title

Microsoft Dynamics 365 Techno-Functional Consultant (5 Years Experience)

We are seeking a skilled Microsoft Dynamics 365 Techno-Functional Consultant with 4 years of relevant experience in implementing, customizing and supporting Dynamics 365 solutions. The ideal candidate should have strong functional knowledge along with technical expertise to design, develop and deploy business solutions that meet client requirements.

• Gather and analyze business requirements from stakeholders
• Translate business needs into functional and technical specifications
• Configure and customize Dynamics 365 modules based on business processes
• Conduct workshops, gap analysis, and solution design sessions
• Prepare functional design documents (FDDs) and user stories
• Perform system testing, UAT support, and end-user training
• Provide post-implementation support and issue resolution

• Develop customizations using C NET Framework, JavaScript, Type Script, Power Platform tools
• Create plugins, workflows, custom actions, and integrations
• Build and maintain APIs using REST SOAP services
• Develop reports and dashboards using Power BI
• Integrate Dynamics 365 with third-party systems and other Microsoft applications
• Manage deployments across Development, Test and Production environments

• Strong understanding of Dynamics 365 modules such as Sales, Customer Service, Finance amp Operations, Field Service Marketing
• Experience in business process mapping and solution design
• Knowledge of CRM ERP concepts

• Hands on experience with Microsoft Dynamics 365 customization and configuration
• Microsoft Power Platform, Power Apps, Power Automate
• C NET, JavaScript, Web API and SDK
• Data migration tools, Azure Dev Ops, SQL Server