Product Engineer Commissioning & Software - Global Data Center Segment

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Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

About Us:

Eaton is a power management company where we provide energy‑efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

Within this segment, Eaton has an opening for Product Engineer Commissioning & Software – Global Data Center Segment. This position is a globally scoped, senior level individual contributor in the Post Order Center of Excellence (CoE). This role partners closely with the Offer Manager – Services to translate global services offer strategy into pre‑tested and modular solutions commissioning & service software ready, improving FPY (first pass yield), decreasing overall service hours in the site and leveraging customer satisfaction across regions.

The position acts as a key “connective tissue” between Systems, Equipment’s, Modular Solution plants and the field leveraging a digital commissioning and software management supporting global visibility on FPY & providing testing available data for the customer enhancing trust and saving field service time for the customer.

• Support the Offer Manager – Services in maintaining clear, structured offer definitions and the “digital representation” of services offers (scope elements, deliverables, assumptions, handoffs, acceptance criteria) to reduce regional variance.
• Establish and maintain governance routines for offer‑data quality (definitions, metadata, and documentation) that support repeatable global execution.
• Coordinate closed‑loop feedback (field/program/customer signals) into enhancements to offer content and digital tools enablement.

• Build and maintain dashboards/insights to track global offer adoption, usage patterns, and operational signals—turning insights into actions with the Offer Manager and cross‑functional stakeholders.
• Define and monitor offer‑level success measures aligned to global services execution (e.g., adoption indicators, process adherence signals, milestone performance, and other “first time right” quality/consistency indicators as applicable).
• Deliver regular global performance readouts to Post Order CoE stakeholders; highlight blockers, data gaps, and improvement opportunities.

• Partner closely with the Salesforce Expert role to ensure offer‑related data and processes are usable, scalable, and aligned with standards—supporting quoting/selling and post‑order handoffs.
• Contribute to the services digital tools roadmap in partnership with global stakeholders (e.g., enablement content, internal VOC signals, standard work, training support), ensuring tools reinforce global consistency.
• Support process documentation and user guidance to increase adoption and reduce friction across regions/time zones.

• Support services offer commercialization readiness by improving clarity and accessibility of offer content, documentation, and the data needed for consistent customer‑facing execution.
• Coordinate with cross‑functional partners (PMO, Quality, regional execution leaders, and others) to improve offer execution drivers and reduce rework driven by unclear/unsupported offer definitions.

• Operate effectively in a global, matrixed environment—driving alignment without direct authority across regions and functions.
• Serve as a connector between global standards and regional realities, ensuring global offers…