Data Center Engineer​/Technician

Overview

AWS have an exciting Data Center Technician Engineer opportunity in Dubai available for a UAE national with family book. AWS is committed to contributing towards the UAE's goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No 279. AWS Infrastructure Services owns the design, planning, delivery and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems with thousands of variables impacting the supply chain and we are looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers and other vital roles. You will collaborate across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers, and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Perform a variety of DCO procedures including break‑and‑fix repairs, host‑level decommissions, HLD server rack decommissions, SRD media removal, media destruction, and first‑responder duties.
• Troubleshoot hardware issues using SOPs and available documentation and escalates when actions deviate from established procedures.
• Operate across one or more process paths within the DCO team applying knowledge to determine the correct task or procedure to achieve desired outcomes; work is reviewed daily by supervision.
• Communicate clearly via tickets, SIMs, task tracking entries and write‑ups; participate in team meetings and present work to leaders.
• Deliver work that impacts team metrics including ticket resolution, throughput, and safety compliance; take action to improve operational excellence within DCO workflows.
• Adhere to all DC safety protocols during red zone (RZ) and floor operations; support safety inspections and maintain site compliance standards.

• UAE National only with a valid family book.
• Experience with computer hardware troubleshooting and repair.
• Experience in computer networking.
• High school or equivalent diploma.

• Experience in a data center or other critical environment.

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