ServiceNow Presales Solution Architect

Are you passionate about designing cutting‑edge Service Now solutions and influencing enterprise digital transformation strategies? This is an opportunity to join a growing regional Service Now practice where innovation, collaboration, and customer success come first.

• Lead presales engagements – delivering impactful demos, workshops, and tailored solution presentations.
• Translate complex business requirements into scalable, value‑driven Service Now architectures.
• Respond to RFPs/RFIs with detailed technical documentation, solution design, and effort estimation.
• Collaborate closely with sales, delivery, and technical teams to create winning proposals and client roadmaps.
• Act as a trusted advisor to clients across industries, ensuring alignment with best practices and platform capabilities.
• Support the handover from presales to delivery, ensuring solution integrity throughout implementation.

5+ years’ experience in Service Now presales, solution architecture, or technical consulting. Strong knowledge across multiple Service Now modules (ITSM, ITOM, IRM, HRSD, or CSM). Hands‑on experience designing and configuring Service Now solutions and integrations. Proven track record of successful RFP responses, demos, and client presentations. Excellent communication, analytical, and stakeholder management skills.

• Service Now Certified System Administrator (CSA).
• At least three Certified Implementation Specialist (CIS) certifications.
• Service Now Certified Application Developer preferred.