Complex Program Manager

## Complex Program Manager Apply remote type:
In Person locations:
Dubai, United Arab Emirates time type:
Full time posted on:
Posted Todayjob requisition :
R-62010
** Who We Are
** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
** The Role
** The Complex Program Manager is responsible for leading and delivering large-scale, high-impact programs characterized by significant complexity, ambiguity, and cross-functional dependencies. The role ensures alignment of program outcomes with strategic business objectives while managing scope, schedule, budget, risks, and stakeholder expectations.

This position requires the ability to translate strategic vision into a portfolio of interconnected projects and drive successful execution through strong governance, leadership, and decision-making capabilities.
** Program Leadership & Delivery
*** Lead end-to-end delivery of complex transformation programs with multiple interdependent work streams
* Translate strategic objectives into structured program roadmaps with clear milestones and deliverables
* Ensure alignment between program scope, contractual commitments, and business outcomes
** Governance & Risk Management
*** Establish and maintain robust governance frameworks aligned with organizational standards
* Identify, assess, and proactively manage risks, issues, and dependencies
* Drive decision-making through governance forums and executive-level reporting
** Stakeholder & Executive Management
*** Act as the primary interface for senior stakeholders, sponsors, and clients
* Manage stakeholder expectations, resolve conflicts, and ensure alignment across teams
* Provide clear, concise executive updates, insights, and recommendations
** Financial & Commercial Management
*** Own program financials, including budgeting, forecasting, and margin management
* Ensure contractual and commercial compliance (SLAs, financial targets)
* Drive value realization and benefits tracking across the program lifecycle
** Planning & Execution Oversight
*** Ensure integrated planning across all program work streams
* Monitor performance using KPIs, milestones, and success metrics
* Implement corrective actions to address deviations in scope, schedule, cost, or quality
** People Leadership & Capability Development
*** Lead, mentor, and develop project managers and cross-functional delivery teams
* Build high-performing teams aligned with program objectives
* Foster a culture of accountability, collaboration, and continuous improvement
** Change & Transformation Management
*** Assess organizational readiness and manage resistance to change
* Define and execute change management strategies
* Ensure delivery of measurable business outcomes and adoption of solutions
** Your Future at Kyndryl
** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
** Who You Are
** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
** Required Skills and Experience
*** 10+ years of experience in program/project management, with proven delivery of complex transformation programs
* Demonstrated experience managing large-scale, cross-functional, and…