Enablement Officer​/Solution Engineer

At Tech Biz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for an Enablement Officer/Solution Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

• Pre‑Sales & Demo – Deliver high‑quality product demos to prospects and clients; support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle; translate business requirements into technical recommendations for clients.
• Integrations & Go‑Live – Lead the full technical onboarding process for clients; review and validate integration designs, API flows, and implementation approaches; work directly with client developers to ensure smooth, correct, and efficient integration; own the go‑live process from first call to successful production launch; ensure best practices when integrating with CRMs, back‑office systems, wallets, and payment flows.
• Technical Expertise – Become an expert in the API, documentation, architecture, and workflows; translate complex technical concepts into clear, actionable guidance for non‑technical clients; investigate, troubleshoot, and resolve integration‑related issues; collaborate with internal product & engineering teams to resolve technical blockers.
• Client Support & Success – Act as the primary technical point of contact for clients during onboarding and integration; support Technical Account Managers with technical clarifications; advise customers on best practices for crypto payment infrastructure, security, and integrations; ensure every client receives a professional, structured, and reliable technical experience.
• Vendor & Partner Coordination – Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks; facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.

• Mandatory Experience – Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment; hands‑on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure; strong background in client‑facing roles, pre‑sales, and technical support; ability to read, understand, and explain API documentation; demonstrated ability to manage technical integrations end‑to‑end.
• Skills & Competencies – Perfect English, written and verbal; excellent communication skills for interacting with both technical and non‑technical stakeholders; strong problem‑solving ability with a structured and analytical approach; high ownership mindset to drive integrations to completion without micromanagement; ability to operate in a fast‑paced, high‑expectation environment; professionalism, reliability, and a positive, solution‑oriented mindset.