PMO Transformation Manager; Customer Operations
Job in
Dubai, Dubai, UAE/Dubai
Listed on 2026-06-04
Listing for:
Involved Solutions
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Change Management -
Management
Program / Project Manager, Operations Manager, Change Management
Job Description & How to Apply Below
We have partnered with a leading UAE conglomerate to hire a PMO Transformation Manager.
This role will support the PMO Director in driving operational excellence and transformation across all customer-facing functions.
It is less about managing a single project and more about creating structure, visibility, and delivery discipline across multiple work streams, ensuring performance, governance, and reporting all align to the wider transformation agenda.
About the role- Support the PMO Director in planning, tracking, and governing customer operations transformation projects.
- Build visibility across key metrics, KPIs, and project milestones through structured reporting and dashboards.
- Coordinate stakeholders across multiple departments to ensure timelines, deliverables, and quality standards are met.
- Drive consistency and documentation across customer processes to enable scalable operations and improved experience.
- Contribute to the design and rollout of PMO frameworks, templates, and reporting standards.
- 6‑8 years of experience in transformation, PMO, or project delivery within large organisations.
- Strong background in governance, reporting, and performance tracking.
- Skilled in Power BI or equivalent tools to build performance visibility.
- Excellent stakeholder management and communication skills.
- PMP certification or PMO experience within customer operations is highly desirable.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×