ProductOwner

Overview

Product & Digital Delivery professional with 12+ years of IT experience including 6+ years of driving enterprise transformation, product development, mobile applications, and operational excellence across the UAE, UK, India, and Africa.

• Started as a SQL Database Administrator before transitioning into roles to manage product ownership, business analysis, and cross-functional delivery, including design and optimization of digital customer journeys, onboarding workflows, payments, and mobile app experiences.
• Skilled in API-led development, system integrations, and collaborating with engineering, design, operations, and vendor teams to deliver high-quality digital products in agile environments.
• Capable of leading discovery, map complex processes (AS-IS/TO-BE), and drive automation and standardization across fintech, HR tech, socio-tech, and enterprise operations.
• Experienced in translating business needs into clear product requirements and user-centric digital solutions, collaborating closely with UX/UI teams (Figma, Miro, journey mapping) while ensuring alignment across engineering, design, and business stakeholders in agile delivery environments.
• Experienced in stakeholder management, multi-vendor coordination, and aligning product decisions with business objectives, compliance considerations, and user experience best practices.
• Recognized for building structured communication, improving delivery efficiency, and ensuring successful implementation of digital solutions across both B2B and B2C markets.