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IT Engineer, IT Support, Systems Administrator
Job Description & How to Apply Below
Responsibilities
- Own the end-to-end employee technology experience in a primarily Mac environment
- Manage the full Mac Book fleet, including procurement, provisioning, inventory, and decommissioning
- Own MDM and zero-touch provisioning using tools like Kandji, Fleet
DM, and Apple Business Manager - Administer Okta and identity lifecycle management, including MFA, SSO, and Okta Workflows
- Manage the core SaaS stack (Google Workspace, Slack, Notion, Jira) and automate user life cycles via APIs
- Drive proactive reliability by building self-healing scripts and automation to solve recurring issues
- Support compliance by maintaining security baselines and owning IT runbooks
- Co-manage secure network access tools and collaborate with the Infrastructure team on network policies
- 4–6 years of IT experience at a technology company
- Hands‑on MDM experience managing a MacOS fleet (Kandji, Fleet
DM, or similar) - Solid Okta administration experience, including SSO, MFA, and Lifecycle Management
- Strong scripting and automation skills using Bash, Python, or similar languages
- Experience with secrets management platforms such as 1
Password or Infisical - Proficiency with Google Workspace admin console and APIs
- Strong network troubleshooting skills (DNS, DHCP, VPN, Wi‑Fi)
- Experience running ticketing systems like Zendesk or Jira Service Management
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