Director of Products & Strategic Transformation

Director of Products & Strategic Transformation Job Description

Key Accountabilities:

• Define and own the long-term product strategy and roadmap for du Pay
• Anticipate market evolution, customer demand shifts, fintech trends, and competitive threats
• Identify new product opportunities and innovation areas aligned with du Pay’s strategic ambitions
• Prioritize initiatives based on strategic value, customer impact, scalability, and financial return
• Lead the end-to-end lifecycle of product ideation, design, implementation, launch, and optimization
• Ensure timely and effective execution of product roadmap initiatives
• Lending
• Investments (including tokenized and digital assets) and savings
• Insurance
• SME/SOHO financial solutions
• Embedded finance
• Value-added digital services
• Define product business cases, ROI models, and success metrics

• Work in strict partnership with Technology and Architecture teams to ensure execution excellence
• Ensure product developments are commercially justified and aligned with business priorities
• Balance innovation ambitions with operational scalability and delivery feasibility
• Drive agile product governance and prioritization frameworks
• Ensure technology investments generate measurable business outcomes
• Lead customer-centric product design and journey optimization
• Monitor customer behaviors, market trends, fintech innovation, and regulatory developments
• Translate data insights into actionable product enhancements
• Benchmark du Pay against regional and global fintech leaders
• Cross-Functional Strategic Leadership
  • Collaborate closely with Commercial, Marketing, Finance, Risk, Compliance, Operations, and Technology teams
  • Support the CEO and Executive Committee in shaping long-term growth strategy
  • Build strong product management disciplines and innovation culture across the organization
• Minimum Bachelor degree in IT or any relevant field
• MBA preferred

• 10–15+ years of experience in product leadership within fintech, digital banking, payments, or technology-driven financial services
• Proven track record launching and scaling digital financial products
• Strong experience managing product roadmaps in fast-growth environments
• Deep understanding of digital ecosystems, customer journeys, and fintech economics
• GCC/UAE experience strongly preferred

• Strategic and innovation-oriented mindset
• Strong product management and execution capability
  
  Ability to bridge commercial strategy and technology delivery
• Strong analytical and ROI-driven decision-making
• Excellent stakeholder management and communication skills
• Customer-centric and data-driven leadership style