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Job Description & How to Apply Below
Job Title:
VoIP Engineer
Location:
Dubai UAE
Our client is seeking a results‑driven and technically adept VoIP Engineer with over 4 years of hands‑on experience in designing, deploying and optimizing enterprise‑grade VoIP solutions. The successful candidate will have demonstrated expertise in configuring SIP trunks, deploying and managing Session Border Controllers (SBCs) and maintaining complex IP PBX systems.
Key Responsibilities- Design, deploy and optimize VoIP solutions for enterprise environments.
- Configure and manage SIP trunks with major service providers.
- Deploy and manage Session Border Controllers (SBCs) for secure VoIP communications.
- Maintain and troubleshoot complex IP PBX systems across various platforms including Grand stream UCM, Yeastar S‑Series, 3CX v20, Asterisk FreePBX.
- Implement call routing, dial plans and troubleshoot routing issues.
- Ensure network QoS for VoIP traffic and integrate voice solutions with legacy systems and modern unified communication environments.
- SIP Trunking (Registration, Authentication, NAT Traversal)
- Session Border Controller (SBC) Configuration & Security
- IP PBX Platforms (configuration and management)
- Call Routing & Dial Plan Logic
- VoIP Protocols (SIP, RTP, SRTP, T.38)
- QoS and VoIP Traffic Shaping
- Number Normalization and
E.164 Formatting - Integration with PSTN Gateways, VoIP Phones and Softphones
- Network Diagnostics & Packet Analysis (Wireshark, sngrep)
- VoIP Monitoring & Troubleshooting (logs, CDR, SIP traces)
- Successfully implemented SIP trunking and number porting projects across multi‑site enterprise environments.
- Migrated legacy PBX systems to IP‑based platforms achieving improved call quality and reduced telecom costs.
- Deployed secure SBC configurations to support remote IP phones and NAT traversal for global teams.
- Streamlined dial plans and outbound rules for diverse geographic and business needs.
- Delivered training and documentation to IT teams and end‑users on VoIP system usage and best practices.
- 4 years of experience in VoIP engineering.
- Bachelor's degree (Preferred).
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