IT Infrastructure Manager – Network, Firewall & Cybersecurity | UAE

Dubai, United Arab Emirates

• Information Technology (IT) & Software
• Engineering & Technical
• Telecommunications
• Security & Defence

We are seeking an experienced IT Infrastructure Manager to lead enterprise infrastructure operations and service delivery in Dubai, UAE. The position requires 5–10 years of hands‑on IT Infrastructure experience
, including 3–5 years in a Team Lead or Manager role
, with strong expertise in enterprise networking, next-generation firewalls, cybersecurity, and infrastructure operations.

The successful candidate will have Level 3 hands‑on expertise with enterprise core and perimeter firewalls such as Palo Alto PA-3250, Fortinet 710G, or equivalent NGFW platforms
. The role includes responsibility for firewall policies, NAT, VPNs, routing, high availability, threat prevention, incident response, and infrastructure optimization.

This leadership position offers strong opportunities for career growth and professional development across enterprise infrastructure, network security, cybersecurity, IT service management, and infrastructure transformation. Advanced technical training, security certifications, and continued upskilling can support progression into senior infrastructure and technology leadership positions.

• Lead enterprise IT infrastructure operations and service delivery.
• Manage and support enterprise core and perimeter firewall environments.
• Configure and troubleshoot firewall policies, NAT, VPNs, routing, and HA.
• Manage threat prevention, log analysis, optimization, upgrades, and incident response.
• Work with Palo Alto PA-3250, Fortinet 710G, or equivalent NGFW platforms.
• Manage enterprise LAN/WAN infrastructure.
• Support TCP/IP, DNS, DHCP, OSPF, and BGP environments.
• Manage switching, servers, storage, cloud, and wireless infrastructure.
• Implement and maintain ACLs, network segmentation, IDS/IPS, and access controls.
• Support endpoint security, backup, disaster recovery, and Zero Trust controls.
• Lead infrastructure operations and service delivery activities.
• Manage ITSM processes and SLA/OLA requirements.
• Handle technical escalations and infrastructure incidents.
• Monitor infrastructure capacity, performance, availability, and reliability.
• Lead infrastructure projects and improvement initiatives.
• Manage and mentor infrastructure and support engineers.
• Ensure infrastructure services meet operational and business requirements.

• 5–10 years of hands‑on IT Infrastructure experience
  .
• 3–5 years of experience in a Team Lead or Manager role
  .
• Mandatory Level 3 hands‑on expertise with enterprise core and perimeter firewalls.
• Experience with Palo Alto PA-3250, Fortinet 710G, or equivalent NGFW platforms
  .
• Strong experience with firewall policies, NAT, VPNs, routing, HA, threat prevention, and incident response.
• Strong experience in firewall log analysis, optimization, and upgrades.
• Hands‑on experience with enterprise LAN/WAN.
• Strong knowledge of TCP/IP, DNS, DHCP, OSPF, and BGP.
• Experience with enterprise switching, servers, storage, cloud, and wireless infrastructure.
• Strong security expertise covering ACLs, network segmentation, IDS/IPS, access controls, and endpoint security.
• Knowledge of backup, disaster recovery, and Zero Trust controls.
• Proven experience in infrastructure operations and IT service delivery.
• Experience with ITSM, SLA/OLA management, escalations, and performance monitoring.
• Proven experience leading infrastructure and support engineers.
• Strong leadership, communication, troubleshooting, and problem‑solving skills.

Salary and compensation details have not been provided by the employer.

The role offers significant professional development opportunities across enterprise infrastructure management, network security, NGFW technologies, IT service management, cloud infrastructure, disaster recovery, and Zero Trust security.

Relevant certifications in areas such as network security, cybersecurity, cloud infrastructure, IT service management, or vendor‑specific firewall technologies can further support career progression toward senior infrastructure management, network security leadership, infrastructure architecture, and technology management positions.