Insurance Claims Assistant

Responsibilities

• Claims Processing:
  Handle insurance claims for various general lines, including property, casualty, and liability. Review and verify the accuracy and completeness of claim information.
• Communication:
  Interact with policyholders, insurance agents, and third‑party vendors to collect necessary documentation and information. Maintain clear and professional communication to ensure efficient claim processing.
• Record Maintenance:
  Keep accurate and up‑to‑date records of claim statuses and communications with all stakeholders.
• Administrative Support:
  Provide administrative assistance to claims adjusters and managers as required.
• Policy Adherence:
  Follow company policies and procedures related to claims processing and customer service.
• Collaboration:
  
  Work with cross‑functional teams to enhance claims processing efficiency and improve customer satisfaction.

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in maintaining records and documentation.
• Ability to work collaboratively within a team environment.
• Familiarity with general lines insurance policies and claims processes is a plus.

Bachelor’s degree in business, finance, insurance, or a related field.

Certification in insurance claims processing or general insurance principles is preferred.

At least 2‑3 years of experience in insurance claims processing or a related field.

Open to all nationalities.

Proficiency in English is required; additional language skills are a plus.

Strong proficiency in MS Office, claims management software, and database management.