Insurance Assistant Motor Insurance Operations | Financial Services| Orient Insurance PJSC

Job description

Job Description:

Support daily motor insurance operations retail motor and fleet and ensure quotations, Approvals , policies and customer requests are handled accurately and on time.

What you will do (Key Responsibilities)

• Support daily motor insurance operations
• Handle retail motor quotations, policy issuance, renewals, endorsements and cancellations.
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles, vehicle details & supporting documents
• Enter, review and update policy details accurately in the system
• Follow up on pending documents, payments, approval and other requirements
• Work closely with all stakeholders, channel partners (internal and external) and customers
• Coordinate with underwriters, brokers, agents and other teams for smooth processing
• Maintain accurate records, trackers and reports, and complete all work within the required TAT
• Follow company underwriting guidelines, procedures and approval requirements

Required Skills to be successful (Qualification)

• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience

What equips you for the role (Skills Required)

• Good attention to detail and accuracy
• Good communication and coordination skills
• Ability to handle multiple tasks and priorities
• Customer focused approach
• Good follow up and time management skills
• Ability to work well with different teams and channel partners
• Willingness to learn and develop in motor insurance