Insurance Assistant Motor Insurance Operations
Support daily motor insurance operations
Handle retail motor quotations, policy issuance, renewals, endorsements and cancellations.
Review and provide approvals based on the approved authority matrix and guidelines
Review customer profiles, vehicle details & supporting documents
Enter, review and update policy details accurately in the system
Follow up on pending documents, payments, approval and other requirements
Work closely with all stakeholders, channel partners (internal and external) and customers
Coordinate with underwriters, brokers, agents and other teams for smooth processing
Maintain accurate records, trackers and reports, and complete all work within the required TAT
Follow company underwriting guidelines, procedures and approval requirements
Bachelor’s degree in a relevant field
Basic knowledge of motor insurance
Basic knowledge of Microsoft Office, especially Excel
Good written and verbal communication skills
Minimum 2 to 3 years of previous insurance experience
Good attention to detail and accuracy
Good communication and coordination skills
Ability to handle multiple tasks and priorities
Customer focused approach
Good follow up and time management skills
Ability to work well with different teams and channel partners
Willingness to learn and develop in motor insurance
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).