Insurance Assistant Motor Insurance Operations

Responsibilities

• Support daily motor insurance operations
• Handle retail motor quotations policy issuance renewals endorsements and cancellations
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles vehicle details supporting documents
• Enter review and update policy details accurately in the system
• Follow up on pending documents payments approval and other requirements
• Work closely with all stakeholders channel partners internal and external and customers
• Coordinate with underwriters brokers agents and other teams for smooth processing
• Maintain accurate records trackers and reports and complete all work within the required TAT
• Follow company underwriting guidelines procedures and approval requirements equired

• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience

• Good attention to detail and accuracy
• Good communication and coordination skills
• Ability to handle multiple tasks and priorities
• Customer focused approach
• Good follow up and time management skills
• Ability to work well with different teams and channel partners
• Willingness to learn and develop in motor insurance