Soft Furnishing Supervisor

Dubai, United Arab Emirates | Posted on 02/14/2025

• Lead and manage a team of furniture cleaning technicians, ensuring efficiency and quality service. Provide training and guidance on furniture cleaning techniques, stain removal, and chemical usage. Assign tasks, monitor performance, and ensure adherence to company policies and safety standards. Identify various furniture fabrics and materials to determine the most effective cleaning method. Supervise and perform deep cleaning, shampooing, stain removal, and nano coating applications.
  
  Ensure proper handling and maintenance of delicate and high-value furniture. Conduct on-site inspections to ensure high cleaning standards and customer satisfaction. Oversee the correct usage of cleaning chemicals, ensuring safety protocols are followed. Maintain accurate records of cleaning schedules, equipment maintenance, and service reports. Serve as the primary point of contact for clients regarding furniture cleaning services. Address customer concerns, provide recommendations, and ensure excellent service delivery.
  
  Support the business in improving cleaning processes and identifying areas for efficiency. Travel to different locations using a valid driving license to supervise on-site cleaning operations. Ensure proper transportation and availability of cleaning equipment and materials.

Qualifications & Skills:

Education & Experience:

5+ years of experience in furniture cleaning, with at least 2 years in a supervisory role. Strong knowledge of furniture fabrics, stain removal techniques, and nano coating applications. Skills &

Competencies:

Leadership and team management skills. Expertise in stain removal, furniture shampooing, and chemical usage. Strong understanding of safety protocols and compliance standards. Excellent customer service and problem-solving abilities. Valid driving license required for site visits and team supervision.