Maintenance​/Cleaning Technician, Maintenance Technician ​/ Mechanic

Responsibilities

• Diagnostic repair:
  Perform accurate troubleshooting, repairs, and preventative maintenance on both digital printers and photocopier machines.
• Dynamic work environment:
  Execute in‑house workshop repairs, overhauls, parts reclamation, and field service calls at client premises.
• Multi‑brand mastery:
  Service a wide array of enterprise equipment with a heavy focus on Canon, Ricoh, Konica Minolta (bizhub), and Sharp hardware.
• Network integration:
  Install, configure, and connect multifunction printers (MFPs) to client network environments, including print drivers and scan‑to‑folder email setups.
• Client management:
  Provide professional on‑site customer training on machine operations and handle client queries with a strong customer‑service mindset.
• Inventory documentation:
  Maintain accurate records of service calls, parts consumed, and manage the trunk stock of spare parts carried for field jobs.

• Experience:
  
  Minimum of 3–5 years of hands‑on experience as a photocopier or printer technician.
• Brand expertise:
  Proven proficiency in repairing and maintaining major brands including Canon, Ricoh, Konica Minolta (bizhub), Sharp. Knowledge of additional brands (e.g., Xerox, HP, Kyocera) is highly advantageous.
• Mobility:
  Valid UAE driving license to handle independent daily field visits across the Emirates.
• Technical skills:
  Strong understanding of mechanical systems, integrated software, and basic IT networking (TCP/IP setup, network printing, and scanning protocols).
• Soft skills:
  
  Strong problem‑solving abilities, ability to handle heavy machinery, and the capability to work under pressure to meet client deadlines.