Data Analytics Manager, dnata Cargo

Data Analytics Manager – dnata Cargo

dnata is a global air and travel services provider. We connect people with possibilities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We foster diversity, nurture ambition, and celebrate achievement. If you are inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

• Oversee the review, analysis, and reconciliation of data generated reports and ensure published reports remain relevant and support the business to improve Operations.
• Work with key stakeholders as the business support representative with IT to develop requirements, business processes, and Statements of Work for new systems and upgrades or additional features of existing systems.
• Manage the daily operations, workflow, and supervise data management of staff to ensure provision of technical support to the Business Intelligence platform adopted for dnata Cargo including data integration and implementation.
• Collect and analyze stored data in order to develop business requirements, identify possible conflicts with the strategy and make recommendations for improvement.
• Assess and analyze all processes on an ongoing basis to determine their effectiveness, eliminate inefficiencies, and recommend innovative solutions to improve workflow, operations and staff performance.
• Develop data management capability and the use of analytics for predictive/forecast ability to support decision made.
• Work with Functional Heads to develop, refine and validate resource algorithms with respect to resource planning and allocation. Review the results of the operational analysis with the Resource Planning team to evaluate defined engagement standards.

• Bachelor's degree or Honours in Operational Research, Industrial or other Engineering.
• Minimum 10-12 years of experience within Airline/Handling environment or similar.
• At least 5 years in positions of progressively increasing managerial responsibilities.

• Post-graduate qualification in Business Management.
• Knowledge & experience of Cargo operations, Logistics or Supply Chain industry.

Join us in a management role and enjoy an attractive tax‑free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website

Emirates Group encourages applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. If you meet the criteria of the role, you will then be invited to complete a Hire Vue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers.

If you are successful, our recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.