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Client Relationship Manager

Senior Customer Protection & Complaints Manager

Job in Dubai, Dubai, UAE/Dubai
Listing for: Arab Bank
Full Time position
Listed on 2026-01-03
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A prominent financial institution in Dubai is looking for a Customer Complaints Manager to lead the complaints handling framework, ensuring compliance with regulations. The candidate should have a Bachelor’s degree in Business Administration or a related field, along with at least 7 years of experience in customer complaints management within the banking or financial services sector. The role demands strong analytical skills, excellent communication, and a customer-centric mindset to enhance service quality and address recurring issues.
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Position Requirements
10+ Years work experience
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